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    FREQUENTLY ASKED QUESTIONS

    How do I track my recent packages?

    You can track your shipment at any time using our online tracking tool on courier.viajesdivino.com

    What payment methods can I use to pay for the services?

    What payment methods can I use to pay for the Aramex services?

    We have three (3) convenient payment modes available.

    1. You can pay by cash for scheduled online pickups, or;
    2. You can visit any of our outlets and pay by credit card (Visa or MasterCard), or;

    What items are prohibited on International Express?

    To ensure safety while shipping parcels, Aramex discourages shipment of prohibited, restricted and dangerous items to any destination. For more information, you can download and read our list of Prohibited and Restricted Items.
    Also note that some countries have additional restrictions, prohibitions, and acceptance processes for certain commodities. Please refer to the Customs Information page to check the prohibited/restricted items by country.